“Fantastic training and approach: fun, stimulating and the follow-through made a big difference in how we conduct our business”
National private sector company with 2′000 employees
What we do
Our aim is to help clients to know their customers, and their needs and aspirations, and to make the most of the latent talent that is their most valuable untapped resource.
We specialise in helping organisations to be managed and lead effectively, and to avoid unnecessary and destructive conflict.
Our areas of particular expertise and core services include:
- Diversity and equality: legal compliance; impact assessments; good practice advice; audits and reviews; communication; benchmarking; community cohesion.
- Research: market research; opinion surveys; focus groups; community and customer consultation; analysis.
- Staff development: training; coaching at all levels; mentoring; evaluation.
- Human Resources: employment policies; performance appraisal; competency-based pay systems; recruitment and selection; flexible working.
- Troubleshooting: independent assessment and review, investigation, conflict resolution, mediation and conciliation.
- Communications: analysis: defining communications needs in the areas of HR, staff development, customer relations and product delivery; corporate communications strategies.